QUESTION 20 A process consists of three steps Step 1 requires an activity time of 2 minutes to complete a unit Step 2 requires an activity time of 1 minute per unit Step 3 requires an activity of 3 minutes per unit. Step 4 requires an activity of 2 5 minutes per unit. What is the bottleneck of the process? Step 1 Step 2 Step 3 Step 4 QUESTION 21 If a supply-constrained business increases process capacity, it will produce and sell more flow units and therefore make more money True False