Question 20

Mark Gavill and his team deciding which content to keep on the Netflix server each week, is an example of a ________ decision made under conditions of _______.

• A. strategic; certain
• B. temporary; uncertain
• C. non-programmed; uncertain
• D. programmed; certain

Question 21

The information Mark Gavill and his team receives about content views each week, is _______ and _______, considering the information is used to make content-related decisions.

• A. of a good quantity; graphical
• B. of a good quality; accurate
• C. irrelevant; accurate
• D. relevant; current

Question 22

Decisions made, based on information gathered on the content available on Netflix, is seen as _______ system.

• A. a content analysis
• B. a process control
• C. an office-automation
• D. a transaction process

Question 23

Based on his management level, Ted Sarandos will most likely make use of _______ systems or _______ when making decisions based on information.

• A. executive information; expert systems
• B. decision support; business function systems
• C. process control; the internet
• D. information-reporting; the intranet