Question ( 20 marks )

When conducting a performance review, the pandemic may need to factor into a person's assessment. Leaders should be flexible when possible, Holland said. Workers have been under extreme and unusual circumstances, both at home and at work. "This goes back to how effectively people are communicating and maybe re-prioritizing what the goals are. Is there leeway that needs to happen?" she said. People want to be successful. When possible, managers can try to adjust goals and metrics to give a struggling employee time to ramp up and focus on the most immediate tasks, and save the nice-to-haves for later, she said.

Required: Recommend, with adequate justification, a leadership type best suited to situations such as the above.