QUESTION 20

When you're preparing an online message, you can assume that no one but your intended audience will see it.

True False

QUESTION 21

Writing for social media requires a different approach than writing for traditional media. True False

QUESTION 22

Within a business context, a community manager writes software code for corporate social media networks.

True False

QUESTION 23

In general, user-generated content sites have yielded disappointing results for companies that have used them for business purposes.

True False