Question 21 (10 points) Listen CASE STUDY 1: International Retailer Employee performance monitoring and management: A fast-growing international retailer was looking to redesign its employee performance management (EPM) system. The retailer's existing system was overly complex, time consuming to use, and inconsistently applied, the retailer wanted to implement a new simpler approach that would actually get used. The new system was to be used by several thousand staff within some 200 retail outlets. To build the new EPM system they applied a 3-perspective framework embracing employee Behavior. Activities and Results. This framework was used to identify balanced employee performance descriptors and to agree upon performance measures appropriate to different employee positions. Reading the above details answer the following questions (10 Marks): 1) From your understanding of Performance management, for an organization to strategically implement a performance management system, what two key components do you feel need to be in place and why? ( 2 Marks ) 2) When utilizing a MBO Management by objectives performance management system, as a manager where do you drive objectives from? and how do you ensure employees engagement and commitment? ( 2 Marks) Reading the above details answer the following questions (10 Marks): 1) From your understanding of Performance management, for an organization to strategically implement a performance management system, what two key components do you feel need to be in place and why? ( 2 Marks) 2) When utilizing a MBO Management by objectives performance management system, as a manager where do you drive objectives from? and how do you ensure employees engagement and commitment? ( 2 Marks) 3) As the HR Manager How would use Bench marking to ensure that your HR department is meeting its objectives in the best possible way? give two examples (2 Marks) Establish the relation between Performance management and Rewarding systems, make sure that you discuss both ends. ( 2 Marks) 5) What would you suggest to the HR Manager of the retailer in the case study to be the first step? And why? (2 Mark)