Question 21 According to Baumgartnei's creative problem solving model, which one of the following techniques is helpful for problem research? Choose the best answert 1, None of the answers on this list is true. 2' Brainstorming 3, Background research 4. Five whys 5, Formulate a question to encourage suggestions Question 22 Ac1ion research is exclusively designed to create frame-breaking. dramatic change rather than the incremental change we see in continuous improvement models. True False Question 23 You are analyzing data that you have collected from an operational process. Which of the following would you do to infer the underlying probability distribution of one of the variables? Select all that apply. A, Compute descriptive statistics B. Create a graph such as a frequency histogram c_ Delete bad data D. Compute correlations Ed Use a pivot chart