Question 21 In its modern concept, controls are designed to detect errors after they are committed True False Question 22 Controls have three elements: (1) setting standards, (2) and (3) taking corrective action a. b. measuring performance discussing the findings changing objectives looking at the situation Question 23 are informally agreed-on standards that regulate group behavior norms a. behavior policies codes of ethics OC d. operational guides Question 24 a. are workplace cultures in which workers perceive that new ideas are welcomed, valued and encouraged homogeneous work environments b. participative work teams creative societies C. creative work environments O d. Question 25 Employee feedback should be personal and judgmental True False Question 26 pattern of innovation Nearly all technology cycles follow the typical M-curve a. U-curve Ob. W-curve C. S-curve Question 28 Leaders are concerned with doing the right thing, while managers are concerned with doing things right True False Question 29 Visionary leadership seeks to create above everything else a positive image of the future True False Question 30 In the S-curve pattern of innovation, small amounts of effort (i.e., money, research and development) will result in significant increases in performance a during the growth stage of the cycle b. only at the end point of the cycle oc at the midpoint of the cycle d. only at the beginning of the cycle Question 31 Uncaring or bureaucratic behavior is indication that an organization lacks humane supervision a. charismatic leadership b. C. supervisory accountability adequate values and beliefs that can guide decisions