Question: QUESTION 21 ____________________ is the ability to influence the behaviour of other people because of one's capacity to offer positive outcomes. Legitimate power Expert power

QUESTION 21

  1. ____________________ is the ability to influence the behaviour of other people because of one's capacity to offer positive outcomes.

    Legitimate power

    Expert power

    Referent power

    Reward power

1 points

QUESTION 22

  1. Automation is described in the textbook as ________________.

    The most extreme form of job compression.

    The opposite of job simplification.

    The goal of telecommuting.

    The total mechanization of the job.

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