Question 22 (1 point)

What effect describes a situation where some people do not work as hard in groups as they do individually?

Question 22 options:

	Conformity Effect
	Ringelmann Effect
	Lazy Effect
	Normative Effect

Question 23 (1 point)

People enter negotiations expecting concessions to be made on both sides. With that in mind, experienced negotiators will leave themselves room to make at least some concessions.

Question 23 options:

	True
	False

Question 24 (1 point)

Which situational leadership style calls for low supporting behavior and low directive behavior? This is a style you may adopt with a more veteran employee who knows what he/she is doing.

Question 24 options:

	supporting style
	coaching style
	delegating style
	directing style

Question 25 (1 point)

When using the avoiding conflict resolution style, once you decide to avoid there is no use to go back to address the conflict, just ignore it and hope it will get better on its own.

Question 25 options:

	True
	False

Question 26 (1 point)

When using the competition conflict resolution strategy, which of the following are important tips to using this approach?

Question 26 options:

	Be direct
	Explain later
	Use selectively
	All of the above

Question 27 (1 point)

Saved

Leadership competence come to those who choose to lead. In essence, in order to improve one's leadership skills one needs to put oneself out there, try, learn from failures, and take initiative.

Question 27 options:

	True
	False

Question 28 (1 point)

Role modeling wanted behavior is key. Visible ethical leadership is one of, if not the most important leadership function.

Question 28 options:

	True
	False

Question 29 (1 point)

You are always pleasant around all of your employees. Even if someone isn't performing to your standards, you aim to be constructive with your feedback and shift more difficult tasks and projects to other employees. However, one of your employees has continued to perform worse and worse. During his last performance evaluation, you talk to him about this trend. He responds that you don't like him, don't give him projects or believe in his abilities, and favor other employees over him. What explains how your actions could convey his view of the situation?

Question 29 options:

	Pygmalion Effect
	Black and White Fallacy
	Situational Leadership
	Self Serving Bias

Question 30 (1 point)

Saved

Team are always the answer and the key to team performance is cohesiveness.

Question 30 options:

	True
	False