QUESTION 22 The degree to which a test measures what it is supposed to measure is called the retabit Oy consistency validity QUESTION 23 You are the manager of human resources for Open Spaces, Inc a land survey company that often surveys rugged, mountainous terrain. Your company has an opening for a land surveyor. For this job, a candidate needs a college degree in surveying However, you also want to find out if candidates have certain qualities that will help them excel at the job. The position requires densive math good communication skills and stamina. Considering all of these elements, you focus on to determine which candidate to hire references, paper and pencil personality tests, and physical ability tests the interview process, paper-and-pencil personality tests, and paper-and-pencil ability tests references, the interview process, and paper-and-pencil ability tests the interview process, paper-and-pencil ability tests, and physical ability tests QUESTION 24 called a A performance appraisal which includes an employee's peers of coworkers, subordinates supervisors, and sometimes even cients personality 360-degree Self-management QUESTION 19 When a company implements after sales service and support CRM software, salespeople are required to manually track and document every customer's case history and preferences have more time to focus on increasing sales because the system does customer support for them. must use their commissions to help pay for the expensive software are in a much better position to respond to customers' needs and build customer loyalty QUESTION 20 In measuring the total factor productivity of an organization, which of the following is an example of the contribution of the raw materials to output production? total number of employees required to operate the machinery number of man hours required to process raw materials total number of units of energy consumed number of tons of iron ore required to make one ton of steel inventory System QUESTION 21 Parts arrive at the stage of the production process just when they are needed with a_ O raw materials O finished goods work-in-process JIT