QUESTION 23

1. "Going in the right direction but not there yet" is the best way to describe a:

   		real team.
   		working group.
   		potential team.
   		team.

1 points

QUESTION 24

1. Cohesiveness is important because it's been found to be related to the group's:

   		communication.
   		identity.
   		purpose.
   		productivity.
   		relations.

1 points

QUESTION 25

1. To have a better understanding of informal groups:

   		one factor must be looked at - norms.
   		three factors must be looked at - norms, cohesiveness, and emergent leadership.
   		four factors must be looked at - norms, cohesiveness, emergent leadership, and teams.
   		two factors must be looked at - cohesiveness and teams.
   		none of the above.

1 points

QUESTION 26

1. Most barriers to effective communication can be overcome through the following EXCEPT FOR:

   		positive selection diagnosis.
   		thinking first.
   		constraining emotions.
   		tailoring language to the receiver.
   		learning to listen.