Question 28 3 pts The main difference between a Self-Assessment and an Internal Quality Audit is that the Self-Assessment is looking for improvement opportunities whereas the Internal Quality Audit is looking for non-compliance to existing procedures. O True O False Question 29 3 pts The rapid expansion in technology, increased pressure on profits, changing customer demands all put a strain on the established Quality approach. As a result, a "new" approach to Quality is being considered. The New Quality Management is focused on all of the following except: Improved Supplier Relationships Increased inspections O Rapid response to crisis Increased flexibility Question 30 3 pts The "New" Quality Management focus tends to be on the softer elements of quality assurance such as product "look and feel", customer satisfaction, and increased use of software in products. True O False Question 31 3 pts Critical issues that need to be considered in the future of Quality Management is the rapid expansion of e-commerce and the use of the internet. O True O False