Question $30($Mandatory$)(10$ points$)$

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Which of the following relative importance rankings of SERQUAL dimensions would likely be most appropriate for a public tax accountant $($deals with the public$)?$

Question $30$ options:

$1)$ Empathy

$2)$ Tangibles

$3)$ Assurance

$4)$ Reliability

$5)$ Responsiveness

$1)$ Assurance

$2)$ Reliability

$3)$ Tangibles

$4)$ Responsiveness

$5)$ Empathy

$1)$ Tangibles

$2)$ Responsiveness

$3)$ Assurance

$4)$ Reliability

$5)$ Empathy

$1)$ Assurance

$2)$ Reliability

$3)$ Responsiveness

$4)$ Tangibles

$5)$ Empathy