Question $32(1$ point$)$

Which statement is true of frequent$-$shopper programs?

It is clear that frequent$-$shopper programs increase customer spending and loyalty.

It is hard to gain competitive advantage with frequent$-$shopper programs as they can be duplicated.

The advantages of frequent$-$shopper programs are unlimited.

It is easy to make changes in frequent$-$shopper programs.

Frequent$-$shopper programs are inexpensive to implement and manage.