Question $32(2$ points$)$

Jin manages a team of sales agents who are tasked with selling high$-$end vacuum cleaners in an assigned territory. One of the agents, Isaac, set a goal of increasing sales in his territory by $10\%$ this year. However, when preparing for their quarterly review meeting, Jin realizes that Isaac's sales went down by $2\%.$ At their meeting, Isaac explains that a large factory in his territory was closed and now there are over $4,000$ households who have lost income due to layoffs. As a result, the economy in Isaac's territory has become quite depressed, and the residents are unable to afford luxury goods. Taking the steps of the planning$/$control cycle into account, what is Jin's best course of action with Isaac?

Terminate Isaac's employment with the company

Transfer Isaac to another territory and replace him with a sales agent who is more motivated

Arrange for Isaac to take a refresher course on sales methods.

Recognize the economic reality of Isaac's territory and change his goals to make them achievable.