Question: Question 3 2 3 pts A is an implied contract between the customer and provider as to what witl be delivered and can be an

Question 32
3 pts
A is an implied contract between the customer and provider as to what witl be delivered and can be an effective tool for reducing uncertainty.
service recovery
Kaizen event
service guarantee
quality defect
Question 32 3 pts A is an implied contract between the

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