Question $3(25$ marks$)$

You are a project manager at Oracle Solutions Inc., a mid$-$sized technology firm that is planning to upgrade its internal IT systems. The project involves acquiring new systems, managing legacy systems, and ensuring that all changes are well$-$documented and executed efficiently. Your task is to oversee this project from start to finish, ensuring that all processes are followed and the new systems are integrated smoothly.

a$.)$ Describe why documentation is critical in change management. Provide specific examples of how thorough documentation can aid in tracking changes, ensuring compliance, and facilitating communication among stakeholders.

$[10$ marks$]$

b$.)$ Describe the key stages of the project management process $($initiation$,$ planning, execution, monitoring and controlling, and closing$).$ Explain how you will apply each stage to ensure the successful completion of the IT systems upgrade at Oracle Solutions Inc.

$[15$ marks$]$