QUESTION $3(25$ marks$)$

You have recently been appointed the Quality Manager in your organisation. The Board of

Directors has requested you to make a presentation to the Board on how the ideas of the

following quality gurus can be of use to the organisation:

i$.$

Frederick Winslow Taylor $(5$ marks$)$

ii$.$ Walter A$.$ Shewhart $(5$ marks$)$

iii. W$.$ Edwards Deming $(5$ marks$)$

iv$.$ Kaoru Ishikawa $(5$ marks$)$

v$.$ Max Weber $(5$ marks$)$

$3$ marks will be awarded for theory for each guru.

$2$ marks will be awarded for application for each guru.