Question $3(2$ points$)$

To follow a budget requires discipline. When an expense or desirable pops up$,$ managers must prioritize purchases to stay within budget. In this sense, budgets help control $\_\_\_\_\_\_\_\_\_\_\_\_$ and ensure that goals are reached by allocating money to the places where it is needed.

Question $3$ options:

Runaway costs

Scope Creep

Employee turnover

Spending

Question $4(2$ points$)$

The cost of quality has two components: the cost of good quality and the cost of poor quality. The costs for good quality are the costs of monitoring and preventing defects. The costs of poor quality are often hidden, hitting customers and departments not immediately related to production. Some experts argue that:

Question $4$ options:

Quality is never costless because monitoring and prevention have costs

Quality can be costless$,$ since the hidden costs of poor quality often outweigh the cost of preventing defects

Quality is not an issue as long as customers continue to buy the products

Poor quality can be accepted