Question: QUESTION 3 (20 Marks) Maintenance is highly recommended for operations that are dominated by its physical facilities such as power stations, hotels, airlines and petrochemical

QUESTION 3 (20 Marks) Maintenance is highly recommended for operations that are dominated by its physical facilities such as power stations, hotels, airlines and petrochemical refineries. You are employed as an operations manager at Kulula.com Airline.

3.1 Critically discuss any FOUR (4) benefits of effective maintenance at Kulula.com (8 marks) 3.2 Explain the THREE (3) basic approaches that Kulula.com may utilise to keep its physical facilities well-maintained. (12 marks)

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