Question: Question 3 (30%) Based on information given in the case and your understanding of service process design, discuss the reason(s) behind Benihana of Tokyos cost

Question 3 (30%)

Based on information given in the case and your understanding of service process design, discuss the reason(s) behind Benihana of Tokyos cost advantages over a typical restaurant in terms of food cost (% of food sales) and labor payroll (% of gross sales) as well as the reason(s) behind Benihana of Tokyos higher advertising cost (% of gross sales) compared to a typical restaurant.

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