Question: Question 3 7 ( 3 points ) Ross believes he really understands his customer, so he should be able to identify which elements of his

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Ross believes he really understands his customer, so he should be able to identify which elements of his offer would be "nice to have" and which things are "must haves." If he understands the difference between these two things, what else does he understand?

the customer's business goals

the best value for his customer

his customer's belief system

more than one of these

Question 3 7 ( 3 points ) Ross believes he really

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