Question: Question 3 8 0 . 2 p t s During which step of the personal - selling process does the salesperson establish a rapport that

Question

38

0.2 p t s

During which step of the personal

-

selling process does the salesperson establish a rapport that sets a foundation for the relationship and asks questions to learn more about the prospect and his or her needs and wants?

the prospecting step

the preapproach step

the presentation step

the qualifying step

the approach step

Question 38 0.2pts During which step of the personal-selling process does

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