Question 3 a) Explain Quality and its implication to the organization. (5 MARKS) (CL04:PLO3:C4) b) Explain Employee Empowerment in relation to quality management and give an example of its implementation. (5 MARKS) (CL04:PLO3:C4) c) Data collected on defects encountered on an assembly line is given in Table.Q3. Draw a Pareto graph of the data. i. What conclusion could you draw? ii. What recommendation would you make to reduce/overcome the problem? (10 MARKS) (CLO2:PLO1:03) Defects Component not adhering Excess adhesive Misplaced transistors Defective board dimension Mounting holes improperly positioned Circuitry problems on final test Wrong components Number of Defect Occurrences 143 71 601 146 12 90 212 Table 03