Question 3 a) Identify and explain the various errors of judgment the managers in the under listed statement made: Identify, explain and link to the case i. Blessing gave Abubakar very low marks during the interview because he is a Muslim because she has a wrong perception that all Muslims are sympathizers of Boko Haram. ii. The manager is giving special attention and respect to the new recruits and disregarding the efforts of the existing workers. iii. The manager insists the Customer Service personnel should walk to the customers because that is how he was trained. iv. John wants to promote Tina because he thinks she has the looks and beauty for the job. v. Veronica is blaming the economy for her bad sales. However, she was the same person praising the government for good job when she won the overall best worker award. 15 marks a) Examine the statements below and conclude whether the behaviour is internally or externally caused. Justify each of your answers using your understanding of Robbins (2008) three factors used to differentiate internal and external factors Note that you need to identify, explain and apply it to the case justifying why you think the behavior is internally or externally caused. vi. All the staff burst into laughter immediately they saw John enter the office late again at 9:00am vii. I heard that the overall best graduating student has won the Maths and Science Quiz before. viii. It was a major shock to everyone to see the Manager shout at his deputy ix. The training on conflict does not seem to have reduced the number of conflict issues in that organization. x. How can Mary win the overall best performing staff? That is a very strange decision. A comment from one of the staff who attended the awards ceremony