Question: Question 3 a Work out an accumulative frequency table. (7) b. Create a Pareto chart based on the information in the accumulative frequency table and

Question 3 a Work out an accumulative frequency

Question 3 a Work out an accumulative frequency table. (7) b. Create a Pareto chart based on the information in the accumulative frequency table and using appropriate labelling and ordering of data. (7) Customer Complaints Frequency/Week 70 Customer is on hold too long 5 100 Customer gets transferred to wrong area or cut off Service rep camot answer customer's questions Service rep does not follow through as promised 20

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