QUESTION $3$:

Explain the difference between "Continuous Improvement versus Traditional Approach" in quality

management? Explain hoe an organization can cultivate and implement "Quality is Build" and

"Quality is not Inspection" as a quality culture in their organization.

$(25$ Marks$)$

Apakah perbezaan di antara "perubahan berterusan berbanding pendekatan tradisional" dalam

pengurusan kualiti? Bagaimana organisasi boleh melaksanakan "kualiti dibina" dan "kualiti bukan

pemeriksaan" sebagai budaya kualiti dalam organisasi mereka.

QUESTION $4$:

Explain the Deming's $14$ point for quality and how it be useful during or for TQM implementation.

Share with examples of the costs of Quality based on the component of cost of poor quality such as

Prevention, Appraisal, Internal Failure and External Failure that you see in your organization.

$(25$ Marks$)$

Bincangkan $14$ perkara yang disebutkan oleh Deming dan bagaimana ia berguna semasa atau untuk

pelaksanaan activity quality. Jelaskan dengan penulisan dan contoh kos kualiti berdasarkan kepada

komponen kos kualiti seperti pencegahan, penilaian, kegagalan dalaman dan kegagalan luar yang

anda lihat dalam organisasi anda.