Question 3

Managerial decision-making [20] A crisis can be defined as an event that is expected to lead to an unstable and even dangerous environment (Smit et al. 2016:166).

3.1 List and briefly explain the seven categories of organisational crisis. Use the Covid-19 pandemic to highlight your discussion of each crisis. (14)

3.2 In table format, provide examples of three crises that occurred in your workplace and the effect they had on your organisation.