Question $3($Mandatory$)(1$ point$)$

The owners of hotels whose services are produced and consumed at the same time know that consumers do not have

the opportunity to try out their service before purchasing. Many hotels use

to overcome the problem of

inseparability of services.

A$)$ zone of tolerance allowances

B$)$ satisfaction guarantees

C$)$

perishability gap analysis

D$)$

promotional discounts

E$)$

point$-$of$-$purchase displays