Question: Question 3: Practical Application of ITIL 4 Concepts (25 marks)Read the article How ITIL 4 helped Wipro deliver value,(or find a relevant case study online).
Question 3: Practical Application of ITIL 4 Concepts (25 marks)Read the article How ITIL 4 helped Wipro deliver value,(or find a relevant case study online). Summarize the key takeaways and apply ITIL 4s four dimensions model to analyse the organization's success.Suggested Articles:ITIL 4 Success Stories Available on Axelos or ITSM.toolsHow ITIL 4 Transformed IT Operations at XYZ Company
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