Question $3$

Six Sigma is regarded as a continuous improvement and business

improvement methodology that focuses on defect reduction.

Give an overview of the Six Sigma approach to managing a business.

Questions you should cover in your answer are:

$1.$ What is the six$-$sigma approach? What are its goals? $[6]$

$2.$ What is the basic methodology used to achieve results? $[5]$

$3.$ What is the recommended organisational structure? $[6]$

$4.$ What are some of the key tools used in achieving improvement?

Show $3$ tools and explain, with an example, how they are used.

$[7]$

$5.$ Are there any disadvantages$/$negatives with Six Sigma? $[5]$

$6.$ What tangible evidence would you expect to see in a company that

has implemented the $6$ sigma methodology?