QUESTION $3$

Which sentence regarding goods and services is not true?

a$.$ Services that do not involve significant interaction with customers can be managed much the sam as goods in a factory.

b$.$ A service is any primary or complementary activity that does not directly produce a physical produ

c$.$ Some significant differences exist between goods and services that create different demands on operations function.

d$.$ Designing and managing operations in a goods$-$producing firm is quite similar to that in a service providing organization.