Question 30

It is more difficult to increase the span of control when ________.

tasks are routine or similar

tasks are highly interrelated

the structure of the organization is highly decentralized

the organization operates in a stable environment

Question 31

As ________, the relative difference in the authority possessed by managers at each level in the organizational hierarchy decreases.

the number of shareholders of an organization decreases

the number of levels in the hierarchy increases

the total number of employees in the organization decreases

the degree of centralization of the organizational structure increases

Question 32

The system of hierarchical reporting relationships in an organization is known as a chain of command. True False Question 33

Which of the following socialization tactics leads to an institutionalized role orientation?

informal

serial

disjunctive

random

Question 34

Shareholders' claim on organizational resources is often considered inferior to the claims of other inside stakeholders. True False Question 35

Interdependencies are symbiotic when the outputs of one organization are inputs for another. True False Question 36

An advantage of decentralization is that it ________.

ensures formalization of procedures and policies within an organization

promotes flexibility and responsiveness within an organization

keeps the organization focused on achieving its goals

simplifies the coordination process within an organization

Question 37

Division of labor and differentiation are high in a complex organization. True False Question 38

Recruiting and training employees to improve skills is a(n) ________ function.

adaptive

maintenance

production

managerial

Question 39

As the Tasty Bites restaurant grew, the owners grouped people together on the basis of their common skills and expertise. In this case, which of the following types of organizational structures is used by the restaurant?

matrix structure

product structure

functional structure

divisional structure Question 40

________ role orientation results when individuals are allowed and encouraged to be creative and to experiment with changing norms and values to better achieve organizational values.

Institutionalized

Formalized

Individualized

Centralized Question 41

Which of the following groups of stakeholders receives inducements in the form of dividends and stock appreciation?

trade unions

suppliers

shareholders

workforce Question 42

Which of the following is a disadvantage of the matrix structure?

lack of concern for cost

possibility of a role conflict

decreased ability of the organization to respond quickly to changing customer needs

high level of differentiation between functions Question 43

Which of the following is a difference between an integrating role and a liaison role?

A liaison role is a more complex integrating mechanism than an integrating role.

An integrating role is a full-time managerial position whereas a liaison role is a task involved in a full-time job.

The ranking of employees is irrelevant for the integrating role whereas it becomes very significant in the liaison role.

An integrating role's influence is limited to a single department whereas a liaison role's influence extends across multiple departments. Question 44

Which of the following terms refers to the number of subordinates a manager directly supervises?

span of control

chain of authority

degree of standardization

level of centralization

Question 45

Organizations die or are transformed when the needs satisfied by them are no longer important. True False Question 46

A computer manufacturer was concerned about its effectiveness, so it eliminated a level in its hierarchy and decentralized decision-making authority. Which of the following approaches is it using to evaluate organizational effectiveness?

external resource approach

internal system approach

technical approach

transaction cost approach

Question 47

In the long run, an organization that follows unethical practices is most likely to ________.

be more innovative

spend less on advertising or managerial salaries

be bureaucratized

spend more on research and development

Question 48

A disadvantage of decentralization is that it ________.

reduces the level of flexibility within an organization

makes lower level managers less responsive

fails to motivate the lower-level managers in an organization

makes planning and coordination very difficult Question 49

A ________ is a business authorized to sell a company's products in a certain area.

cartel

joint venture

franchise

collussion Question 50

Multidivisional structures tend to be the tallest of all organizational structures. True False