Question 31 0.5 points Save Answer City Group has recently expanded its operations to run its call center 24/7. Instead of hiring more people, the head of the call center sends a short memo to existing staff informing them that their schedules will now include weekend and night shifts. A week after the implementation of the new schedule, some employees appear to be often late to work, and others report sick at the last minute. Which outcome of influence is illustrated in this example? Commtiment Active Resistance Passive Resistance Compliance