QUESTION 31 Ethical conduct in quality requires---- Processing defective products O Supporting substandard work O Producing faulty design only at earlier stage of the process Reporting a problem once it occurs QUESTION 32 Although purchasing function or department has interfaces with other functional areas, it is only responsible for buying goods and services but not assuring that suppliers perform effectively. O True O False QUESTION 33 The following choices are INCORRECT regarding Supplier Relationship Management (SRM) EXCEPT.... Supplier's analysis does not includes evaluating suppliers in terms of of price, quality and reputation. Reducing the size of the company's supply base does not help build strategic partnering The duration of the trading relationship does not govern the type of relations with suppliers O Suppliers should be audited to find solution before more serious problem develop The following choices are INCORRECT regarding supply chain management (SCM) EXCEPT-- The goal of SCM is to mismatch supply and demand O Information should not be shared with supply partners. O Integrating IT in SCM is not helping at all. O Supply chain risk can be managed through strategies such as risk avoidance, risk reduction and risk sharing. QUESTION 35 The following choices are CORRECT about quality management EXCEPT - O Customer should be informed on how to use a product The degree to which products conform to the design is not affected by capabilities of equipment, skill and training. Responsiveness is considered as a dimension of service quality not product quality O Poor quality adversely affects the productivity QUESTION 36 In supply chain management, the reverse logistics is the process of transporting returned items. Select the INCORRECT CHOICE O Sometimes products are returned using third-part logistics who has the expertise to do that O Retuned products are screened to stop the incorrect acceptance of products through gatekeeping strategy O Retuned products are maximized through avoidance strategy O None of them