QUESTION 3(20 Marks) Critically evaluate how the Balanced Scorecard (BSC) can be utilised as a strategic tool to enhance Knowledge Management (KM) within an organisation. In your discussion, analyse how each of the four BSC perspectives can be aligned with KM initiatives to support organisational performance and innovation. QUESTION 4(20 Marks) In the context of the emerging knowledge economy, organisations must reassess the significance of both tangible and intangible assets. Traditional financial statements no longer fully capture an organisations true value. Critically evaluate the role and strategic importance of intellectual capital and knowledge assets in enhancing organisational value and performance. QUESTION 5(20 Marks) The resource-based view (RBV) is a managerial framework used to determine the strategic resources a firm can exploit to achieve sustainable competitive advantage. Evaluate on how RBV leads to achieving a sustainable competitive advantage (SCA) and recommend ways to address any shortcomings of the RBV model in achieving SCA. QUESTION 6(20 Marks) April and Izadi (2013) identified three types of knowledge goals: normative/behavioural, strategic, and operational. Critically discuss how each of these knowledge goals contributes to the development of a robust knowledge management (KM) strategy within an organisation. Provide an overall summary on how these goals can be implemented and aligned to support organisational performance and culture.