Question 37 (1 point) Listen Persuasive sales presentations typically include a transition stage where dialogue shifts from a appeal. appeal to an Psychological/physical Technical/visual Generic/specific Logical/emotional Question 38 (1 point) Listen Ron Hurley purchased all the material he needed to make snow cones for $11,600 at the start of the summer. By the end of the season, he made a net profit of $6,000 by making and selling snow cones at a local amusement park. Calculate Hurley's return on investment (ROI). a) 17% b) 11.6% c) 60% d) 51.7% e) 19.3% Question 39 (1 point) Listen Which of the following is a guideline for the proper use of visual aids? a) Placing a portfolio with the visual aids between the salesperson and the customer b) Using detailed videos that outline a product's features in about half an hour c) Selecting a few visual aids from a portfolio for each presentation d) Looking at the visual aids throughout the presentation e) Placing a portfolio with the visual aids between the salesperson and the customer