Question 38 (1 point) How do you build your reputation? As discussed in class, for salespeople, are key in developing and communicating your reputation Satisfied customers Social Media Persuasive presentations Blogs and video Sales managers Question 40 (1 point) In what order are the feature, advantage and benefit presented in the following statement? "Our new cosmetic line is creating a lot of interest in social media because of our promotional launch with Justin Bieber, and this well help you attract new younger female customers" Feature, benefit and advantage Feature, advantage and benefit Advantage feature and benefit Advantage, benefit and feature Benefit, feature and advantage Question 37 (1 point) Giving a gift to a client in appreciation of their purchase is common business practice in some industries in Canada. The challenge for you as a salesperson may be to ensure your gift is not perceived by your customer as a bribe. How did we differentiate a bribe from a gift? When it is over $1,000 in value according to the Canadian Code of Business Conduct When it is to show appreciation for the buyer's time and attention to your presentation When you as a salesperson take advantage of an unethical buyer When there is an expectation of reciprocation When the buyer's firm has policies that state all gifts are unacceptable Question 36 (1 point) In watching the Dan Pink video, you evaluated his methods of persuasive communication in a presentation. Which of the following is one of the methods we identified? Maintain a high-level of enthusiasm throughout the presentation. Keep the same pace of speech. Use logical, evidence-based arguments, Stand still and keep your hands by your side Integrate videos rather than still images