QUESTION 38 A buffer is a statement that implies the bad news so that the reader is ready when it is announced. True False QUESTION 42 Business reports can be defined as systematic attempts to answer and solve problems True O False QUESTION 43 How should you organize your report that discusses ways to improve the flow of purchase orders within the company? Your boss is likely to be agreeable with your ideas Problems, facts, discussion, recommendations Introduction, findings, summary Problem, recommendations, discussion, summary Background, work complete, work yet to be completed QUESTION 47 What is the primary difference between informal and formal proposals? Informal proposals are written for internal audiences; formal proposals are written for external audiences. Formal proposals are presented in writing, informal proposals are presented orally. Formal proposals contain reference citations, informal proposals do not. Formal proposals are longer and are organized into many more parts than informal proposals. . QUESTION 48 Which of the following would best capture your reader's interest in the introduction of an informal proposal? Identify a serious problem and promise a solution. Discuss a detailed plan for solving a problem. Prove that you understand the problem completely Describe the credentials and expertise of the project leaders. QUESTION 50 Many writers begin their secondary research on the World Wide Web because they know they will always find reliable data. the Web is well-organized, making it easy to find the data needed. it is easy to cite sources found on the Web. the Web is fast and inexpensive to use