Question: Question 4 ( 1 0 points ) What is brand voice? It is a negative experience a consumer received on social media but was addressed

Question 4(10 points)
What is brand voice?
It is a negative experience a consumer received on social media but was
addressed by the customer service representatives.
It is a presentation of a consistent experience across channels, giving your brand
a recognizable persona
It is a positive experience a consumer received on Facebook
It is representation of Various experiences a consumer received across the
different channels
Question 4(10 points) What is brand voice? It is a negative

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