Question: Question 4 ( 1 2 points ) If you were Hugh Schaeffer, what changes would you make to improve performance of the process? Make sure

Question 4(12 points)
If you were Hugh Schaeffer, what changes would you make to improve performance of the process? Make sure your recommendations address the three problems identified in Question 1. For full credit, justify your decision based on the appropriate cost/benefit analysis or financial analysis. (12 points)

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