Question $4$

$(15$ Marks$)$

Capacity is often one of the most misunderstood terms in operations management. The definition of capacity in the context of operations management is more complex and requires certain requirements like there must be a measurement of capacity which mirrors the capability of a process or operation. Capacity is defined as "the maximum amount that something can contain or produce" $($Kruger et al$.,2018$: $229).$

Factoring the above paragraph in mind, explain in detail the various factors that influence capacity and ensure to include relatable examples in your explanation.