Question: Question 4 ) ( 1 6 points ) Customers arrive at the Al - Mawalih branch of SuperBank according to a Poisson process with rate

Question 4)(16 points) Customers arrive at the Al - Mawalih branch of SuperBank according to a Poisson process with rate 10 per hour. This branch is relatively small; therefore, there is only one server attending to the customers with the capacity to serve 15 customers per hour, each in an exponentially distributed duration.

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