Question $4(1$ point$)$

John is conducting a job analysis. He is currently making a list on critical incidents$-$things that happen on a job which are related to especially good or poor performance of that job. Which of the following kinds of data is John collecting?

$$ internal relationships

job content

employee characteristics

job identification

Question $5(1$ point$)$

Which of the following best describes external competitiveness:

setting a pay level that is above, below, or equal to competitors'

encouraging the competitiveness of employees within an organization

equalizing pay for all employees within the organization, irrespective of seniority

$$ increasing the compensation differences between employees in an organization