Question $4(1$ point$)$

Multisigma Corp. has a process they believe is operating near a six$-$sigma level and want to verify this. The specification for a critical part in the process is $2\mathrm{.}80cm\frac{+}{-}0\mathrm{.}010.$ Suppose that the standard deviation for the process is $0\mathrm{.}02,$ and the actual process mean is $2\mathrm{.}86.$ At what sigma level is this process operating?

A

Question $5(1$ point$)$

The co$-$owners of a diner decided to do something about the long lines that occurred every day in their place of business. After discussions with their employees, several important facts came to light. $1)$ Customers waited in line for up to $15$ minutes. $2)$ Tables were usually available. $3)$ Many of their customers were regulars. $4)$ People taking orders and preparing food were getting in each other's way. In which step of the Deming improvement cycle would one conduct a pilot study to test the impact of potential solutions?