Question: Question 4 15 Marks 4.1 Customer feedback is a key component of the quality of a customer's services. Conduct an internet search on these
Question 4 15 Marks 4.1 Customer feedback is a key component of the quality of a customer's services. Conduct an internet search on these three companies and provide a summary of views that customers have expressed on these three laptop manufacturers. It is important that you paraphrase your findings to discuss their strengths, weakness, complaints, and compliments. The focus of the question is to assess the customers experience and impression of Apple, Acer and Samsung's services and products. (15 Marks) End of Question 4
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