Question $4(2$ points$)$

It is rare in today's firt world to find important projects that are being completed totally in$-$house.

True

False

Question $5(2$ points$)$

The followine are ways in project manager can manage a customer's expectations and perceptions EXCEPT

avoid the temptation to oversell the virtues of the project to win approval.

infle ture to develop a well$-$defined scope statement.

delay communicating problems that you feel can be resolved without involving the customer.

$$ share significant risks that might disrupt project execution.

make sure that customer interactions are handled in a competent and professional manner.