Question: QUESTION 4 2 Production - lining a service operation can be achieved through utilizing hard technologies utilizing hard and soft technologies utilizing soft technologies meeting

QUESTION 42
Production-lining a service operation can be achieved through
utilizing hard technologies
utilizing hard and soft technologies
utilizing soft technologies
meeting individual customer needs
QUESTION 43
Which of the following is a marketing challenge posed by intangibility?
Services are mass produced.
Services lack patent protection.
Consumers are involved in the service production process.
Service standardization and quality is impossible.
QUESTION 44
QUESTION 42 Production-lining a service operation can be achieved through utilizing

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