Question: QUESTION 4 28 points Save Answer Mr. Rallis is the Head Manager of the Kalamata Greek Taverna. 1. Please develop an organizational chart based off

QUESTION 4 28 points Save Answer Mr. Rallis is the Head Manager of the Kalamata Greek Taverna. 1. Please develop an organizational chart based off the Markov Matrix (make judgmental decisions) (5 marks) 2. Mr. Rallis wants to retire and move back to Greece. Develop a succession plan for his position. (9 marks) 3. Develop KSA's for both the Head Manager and Asst. Manager position (see below). (6 marks) 4. Design an IDP for Kirkland (who is the current Asst) for the Manager's role. Detail the steps you would need to take and create 2 SMART goals for Kirkland. (8 marks) Total Marks: 28 Manager: Kalamata Greek Taverna located at 234 Esplanade Avenue Harrison Hot Springs, VOM 1 KO, Canada. Eligible candidate should have at least a diploma or degree in business or related field or minimum of one year of experience. Pay per hour will be $23-$25 depending upon experience. This is permanent full time position with minimum of 35 hours of week. Job duties are some of the following: u Organize and manage the operation of the store. Maximizes store profitability and meet store financial objectives. Recruit staff and train the store staff. Set staff work schedules and monitor staff performance. Manage store budget, assign duties to staff. Handle guest concerns and react quickly and professionally. Restaurant Assistant Manager: Responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests. QUESTION 4 28 points Save Answer Mr. Rallis is the Head Manager of the Kalamata Greek Taverna. 1. Please develop an organizational chart based off the Markov Matrix (make judgmental decisions) (5 marks) 2. Mr. Rallis wants to retire and move back to Greece. Develop a succession plan for his position. (9 marks) 3. Develop KSA's for both the Head Manager and Asst. Manager position (see below). (6 marks) 4. Design an IDP for Kirkland (who is the current Asst) for the Manager's role. Detail the steps you would need to take and create 2 SMART goals for Kirkland. (8 marks) Total Marks: 28 Manager: Kalamata Greek Taverna located at 234 Esplanade Avenue Harrison Hot Springs, VOM 1 KO, Canada. Eligible candidate should have at least a diploma or degree in business or related field or minimum of one year of experience. Pay per hour will be $23-$25 depending upon experience. This is permanent full time position with minimum of 35 hours of week. Job duties are some of the following: u Organize and manage the operation of the store. Maximizes store profitability and meet store financial objectives. Recruit staff and train the store staff. Set staff work schedules and monitor staff performance. Manage store budget, assign duties to staff. Handle guest concerns and react quickly and professionally. Restaurant Assistant Manager: Responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests
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