QUESTION 4 A small mortgage lender has one receptionist four loan officers, and two office managers When applicants apply for a new loan in person they first fill out paperwork with the receptionist Then the applicants meet with one of the loan officers to discuss their needs. The loan officer spends additional time processing the application after the applicants leave the office Finally, the applicaton must be reviewed by an office manager before it can be approved the following table lists the processing times at each stage. The otfice is open for eight hours per day live days per week Resource Staffing Number of Employees) Activity Time tours per Loan) Receptionist 7 Loan Officer Office Manager 1 1 4 2 4 loans per hour Round your answer to 3.digits after the decimal point if it is not an integer Do NOT use comma in your numerio answers The total resource capacty of all receptionists is 1 The total resource capacity of all town officers is 0571 The total resource capacity of all office managers is 20 loans per hour loans per week The process capacity is 20 1 loans per week Where is the bottleneck? (Receptionist or Loan Officer or Office Manager?) Assuming unlimited demand, the process flow rate is loans per week hours per loan Assuming unlimited demand the cyde time is the customer demand is 18 loans per week the utication of the office manager resources Assuming that the office currently has no backlog of fans that its processing, it will take the festloan hours to complete 10 loans hours to go through the process, and it will take the office a total of